Get in touch
We would love to hear
from you
Whether you have a question about a tour, need help with a booking, or simply want to say hello — our team is here.
Based in
Tokyo, Japan
Tours available nationwide
Response time
Within 24 hours
Usually much faster
Common questions
How far in advance should I book?
We recommend booking at least 2–4 weeks ahead, especially for popular tours during cherry blossom and autumn foliage seasons.
Can I customise a tour for my group?
Absolutely. We offer private and tailor-made experiences. Mention your requirements in the message and we will put together a bespoke itinerary.
What is your cancellation policy?
Full refund for cancellations made 7+ days before the tour. Within 7 days, a 50% fee applies. No-shows are non-refundable.
Do your guides speak English?
Yes — all our guides are fluent English speakers, and many also speak Mandarin, Spanish, or French.
Send us a message
Fill in the form and a member of our team will get back to you shortly.